Privacy Protection Commitment Cloud Solutions is committed to safeguarding your privacy while providing our tech support services. We encourage you to periodically review this statement as it may change from time to time at our sole discretion.

This Privacy Policy statement explains the gathering of personal information and its use by Any questions concerning your personal information should be directed to our Privacy Officer by e-mail at

The information this Site might collect

With your permission, this Site may collect, store, and use your personal information. The Company uses this information to contact you regarding the product and/or services you have requested/purchased. This includes but is not limited to service calls, re-registration/renewal notifications, special offers, and surveys on improving our services.

Personal Identifiable information

This privacy policy explains how collects, uses and discloses personal and other information. When you submit information to us in any way including but not limited to the following: through our website, email, chat session, provide it to our technicians via telephone you agree to our use of this information as directed by this privacy policy.

You may request a copy or send a correction to your personal information that is held by us, by contacting our Privacy Officer by e-mail at 2.2 Payment Information does not store your credit card details. We use as the payment gateway and all of your data is secured on their servers. They perform the payment processing and they have their special way of protecting your information to ensure ultimate safety.

The purpose and use of the information collected In the process of providing service to users/clients, this Site will collect information.

  • Providing and enhancing our customer service
  • Processing orders and inquiries
  • Contacting users/clients when needed
  • Improving our website and services
  • Resolving technical issues and troubleshooting problems
  • Conducting market research surveys
  • For authentication, customer service, security, archiving and backup purposes which will help ensure the safety of the products and services provided to you on this Site

To provide you with information about products and services that we offer and/or to send you updates that you might be interested in, such as service plans, and/or product or service alerts (unless you have indicated that you do not want to receive such messages).

You may stop the delivery of marketing emails by following the instructions accompanying a particular communication or by contacting us via email at

The Site is committed to withholding and not sharing or using any information without user/client consent, except when needed to perform business operations mentioned in section 3.1.

Cookies and other tracking technologies

This Site may collect and use your information using cookies, web beacons and other tracking technologies. A cookie is a small text document that is saved onto your computer when you access certain sites. The Site uses these cookies to identify recurring visitors, and to promote continued Site visits. Cookies also allow the Site to track user internet-usage behaviour in order to improve the service and targeted advertising. Most browsers allow you to manage your cookies, including whether or not to accept them and how to remove them. You can set your browser to notify you when you received the cookies, or you can choose to use the browser to block cookies. However, please note that if you reject cookies when you browse through websites online some of the sites may fail to load or will function improperly.

Tracking technologies may record the following information: The Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; date and frequency of access to the Site. The IP address is the number that is automatically assigned to your computer when you access the internet from your computer. The network server is the device that provides the webpage, and it can identify your computer based on your IP address.

The Site may also use “tracking tags” technology. These are also called “transparent GIF pictures” or “web beacons.” This technology makes the Site more clearly understand which pages the users accessed. The tracking tags are meant to help optimise and customise the Site for you and other users.

In order to advance the Site’s marketing performance and promotional achievement, the Site may use tracking technology to record visiting-information about the Site’s users/clients. In addition, the Site reserves the right to use user/client IP addresses and other tracking technology to identify the users/clients in order to ensure compliance with the Site’s/Company’s Terms and Conditions, protect the Site and the users/clients, and when the law or other regulations require.

Diagnostic Tools and Remote Access

MYWIFIEXT EXTENDER SETUP uses online diagnostic tools that may collect a wide variety of useful information about the state of a client’s computer system and applications. This information is communicated to MYWIFIEXT EXTENDER SETUP using security technologies over the Internet. MYWIFIEXT EXTENDER analyses this information to help diagnose and solve end-user problems. The diagnostic application is not designed to collect sensitive information.

MYWIFIEXT EXTENDER technicians may need clients to authorise remote access support. Clients that authorise remote access support give technicians permission to take control of their computer/system. This allows technicians to diagnose and correct problems remotely. technicians are trained in the use of this software and we take steps to limit access to confidential or sensitive information stored on user computers and/or networks.

The information and e-mails the Site may send you

E-mail and information

When you use this Site or any of its services, the Site may use your information to send e-mails or push notifications to your device. The Company sends messages to its clients via e-mail regarding its services, new improvements, notice of scheduled services, etc. Our clients may opt-out of receiving this information by notifying us at 6.2. Other service-related announcements If necessary, the Site/Company will send you announcements or notifications (for example notifications of certain suspended services due to system maintenance). You may not be able to unsubscribe from these service-related non-promotional notifications.

External links

The Site may have access to links leading to third-party websites which may be operated by a related third party or the Site itself. The Site is not responsible for any action and/or policy of any third party. You should review the third parties’ relevant Privacy Policy via the third parties’ function and/or webpage.

This Privacy Policy applies only to information collected by the Site, not to services provided to you directly by third parties and/or to the information you provide directly to third parties. The Site is not liable for any use of your personal information by any such third party.

Changes to the Privacy Policy

This Site may from time to time revise the terms of this Privacy Policy. The amendments constitute a part of this Privacy Policy. This Site will notify you of changes to the Privacy Policy by either e-mail, webpage notification, or any other effective mechanism before the amendments become effective. In either case, if you continue to use the services on this Site and/or the Site in any way, it is deemed that you accept all of the revised terms of this Privacy Policy.

Contact Information

If you have any questions or comments about the Site’s Privacy Policy, please contact our Privacy Officer by e-mail at